Our free Customer Service course uses curriculum developed by the National Retail Federation. Students that successfully complete the course receive a nationally recognized customer service and sales certification. With these skills, students can better compete for opportunities in entry-level through first-line supervisory retail positions.
What We Do:
Training in assessing and meeting customer needs, closing sales, understanding the basics of store operations, inventory control, merchandising, and other topics.
60 hours of classroom training or 6 weeks of online courses followed by an exam to obtain a nationally recognized Customer Service & Sales Certification from the National Retail Federation.
Who We Do it For:
How to Sign Up:
See the career services programs listed in the above section.